Orders and Returns
All prices include VAT and are subject to change without prior notice.
Cancelling an Order.
You have the right to cancel an order within 7 days from the date of ordering. If we have not yet despatched the goods we will cancel your order and refund your payment.
You can cancel an order by telephoning 0151 708 4077 or via our contact form.
If you have already received the goods and you wish to return all or part of the order you must do so within 14 days of receipt. Once we have received the goods we will credit you with the value of the returned goods.
If the goods are faulty, or there is a mistake with the order, please let us know as soon as possible by telephoning 0151 708 4077 or via our contact form.
If the fault is ours we will refund your delivery costs. Otherwise you will need to cover the cost of delivery yourself.
We cannot accept the return of goods which have been opened or tampered with.
To return an item please use the following address. Please enclose your order number and the reason for returning the goods.Funky Candy Shop
2a The Colonnades,